Refund policy
At our store, we prioritize your satisfaction and strive to make your shopping experience seamless. If you are not completely satisfied with your purchase, we offer a straightforward return and refund process to ensure your peace of mind.
Eligibility for Returns
- Items must be returned within 30 days of delivery.
- Products must be unused, unworn, and in their original condition with tags intact.
- Accessories must be returned in their original packaging.
- Sale or clearance items are non-refundable unless they arrive damaged or defective.
Return Process
- To initiate a return, contact our customer service team with your order number and reason for the return.
- Once approved, you will receive detailed instructions on how to ship the item back.
- Customers are responsible for return shipping costs unless the item is defective or incorrect.
Refunds
- Refunds will be processed to the original payment method once the returned item is received and inspected.
- Please allow 5-10 business days for the refund to reflect in your account.
If you receive a damaged or incorrect item, contact us immediately for a replacement or full refund. We’re here to help and ensure your satisfaction.